Reptile Terms & Conditions
Shipping in the US: All of our animals are shipped Fed Ex Overnight, live delivery guaranteed. The cost for most shipments is 50-65 per box. We can fit a large number of animals in each box so there is no additional shipping charges if you purchase a group of animals. Insulated boxes will be used with heat or cold packs, determined by weather. Animals are packaged individually in deli style containers with air holes or cloth bags. If there are any losses, we need to be notified within 8 hours, with a photo of the deceased animal sent via email. We do not issue cash refunds for losses, but we do replace the animal at no charge. We ship in the late afternoon or early evening and the package usually arrives the following morning before noon. Someone must be present at the address to sign for the package. Shipments can be sent to your place of employment if you prefer. We usually ship on Mondays, Tuesdays and Wednesdays. Holidays or weather conditions may delay the shipment of any order, in this case an email will be sent to confirm an agreed upon delivery day.
Individual Photos: Individual pictures are taken of the animal(s) we have for sale along with the individual animals information ;100% guarantee sex, current weight, color morph, good health etc.
Animal Holds/Deposits and Payment Plans: We offer payment plans on animals $500 or more. To hold a specific animal(s), a minimum deposit of 30% is required. Monthly payments can be made after that. The duration of the payment plan is determined by the value of the purchase. When a deposit and payment plan is set up, we will provide a contract that will be signed by the buyer and seller so both parties are aware of the conditions of the sale (animals purchased, purchase price, and payment plan). Once the animal(s) are paid in full, shipping arrangements will be made. Deposits and payments are non-refundable! Please be sure you are committed to paying the agreed price. If no payment has been received 60 days after the last received payment, we reserve the right to cancel the payment plan entirely. Extensions can be made if needed, however, you must contact us to arrange a new payment plan. Extensions will not be made after the 60 day period of no payments received.
We strive to maintain and keep everything accurate and up to date, however, in the rare occurrence an error has been made and the listed price is inaccurate, we may cancel purchase of the animal. An email will be sent to inform you of the error and allow purchase at the corrected price. We reserve the right to refuse service to anyone.
All animals are guaranteed in good health and eating (unless otherwise stated) prior to shipment.
When buying a reptile from Divine Morph You, the buyer, are solely responsible for knowing your state, city and county laws. Divine Morph will in no way be responsible and will not knowingly sell any reptile that is not legal in your area. You the buyer must check and know what is legal for you to own in your state along with any city or county laws you reside in.
Mammal Terms & Conditions
We do local Pick-ups in Wickenburg or Prescott Area and will work with transports if needed. All animals are sold in good health. Once they leave our care we cannot guarantee health of animal since it is out of our control.
If for some reason you are no longer able to take care of your animal, bought from us, we will take them back (no money refund). Please ask us about care needed for each animal prior to your purchase if you do not have experience with them.
Holds: We offer Holds with a Non-refundable Down Payment of 50% of purchase price . No cash refunds. Exchanges may be made if animals are still in our possession.
Holding Duration: Any Hold on an animal(s) will last for up to two weeks after deposit has been received – unless arrangements have been made with us prior. After which time we may post the animal(s) back up for sale if purchase and pick-up is not completed.
Notifications List: If you request to be on our Notifications List for a specific animal we will contact you once your request can be filled. We will contact you with the contact information you provided and you will have 24hrs to respond back to us. After which time if you have not responded then we will contact the next in line. It is up to you to provide us with your current contact information. We cannot guarantee your request will be filled within a certain time frame.